Privacy Policy

Foldout is a local macOS app. The short version: all tool processing happens on your Mac, your files and the work you do with them never leave your Mac, and the app does not track what you do.

What the app does on your Mac

All processing — finding duplicates, converting images, video, PDFs, OCR, and the rest — runs locally on your Mac. Foldout does not upload your files anywhere.

What we collect

• Nothing from the app itself. No usage tracking, no crash beacons, no account to create.
• Purchases are handled by our payment processor, Paddle, who acts as merchant of record and collects the billing details needed to complete your order and meet tax obligations. See Paddle's own privacy policy.
• Your email + license — when you buy, we store your email and the license we issued so we can deliver your key, help with purchase questions, and handle renewals or refunds.
• Activation & Macs — to enforce how many Macs a license covers, activating a Mac stores a privacy-preserving Mac identifier(a one-way hash — never your raw hardware ID) plus an optional Mac name you can see and remove from your account. It can't be used to track you across products.
• Software updates— when the app checks for updates it requests our appcast feed. That's an ordinary web request and isn't tied to your identity.
• Website analytics — the marketing website uses Google Analytics to understand traffic (page views, downloads, checkout steps) and improve the site. It sets analytics cookies only if you accept them in the cookie banner; decline and no analytics cookies are stored. This covers website activity only — never your files, app activity, license key, or anything you create in Foldout. The Foldout app itself remains free of any tracking.

Who handles the data

StashNx operates Foldout and handles Foldout buyer questions. We use service providers only for the website, email delivery, license delivery, payment processing, and basic hosting needed to run those buyer flows.

How long we keep it

Purchase and license records are kept while your license or subscription is active, and longer when needed for tax, refund, fraud-prevention, or legal recordkeeping. Website analytics data is retained per our analytics provider's settings and is never tied to your files or app work.

Your choices

Email hello@getfoldout.com to ask for a copy, correction, or deletion of data tied to your purchase. Some purchase records may need to be kept for legal, tax, refund, or fraud-prevention reasons.

Email

We email you your license key and, for subscriptions, renewal-related messages. We don't send marketing email unless you ask us to.

Your data

For privacy questions, email hello@getfoldout.com.