Refunds & Cancellation

We'd rather you buy Foldout only if it genuinely helps. This page explains the free trial, how subscriptions renew and cancel, and how refund requests are handled through Paddle — all stated plainly, before you ever pay.

Try before you buy

Foldout includes a 14-day free trial that starts locally in the app and does not require a payment method. Listed workflows are unlocked during the trial, so you can decide whether Foldout fits your work before paying anything.

Subscription renewals

Monthly and yearly subscriptions renew automatically until you cancel. A lifetime(one-time) purchase doesn't renew — you pay once and keep it.

Cancelling a subscription

Cancel anytime from your account. Cancelling stops future renewals; your access continues through the period you've already paid for and then ends before the next charge. No lock-in, no cancellation fee.

Refunds

Foldout purchases are processed by Paddle, our merchant of record. Refund requests are handled under Paddle's Refund Policy and Paddle's Buyer Terms, together with any mandatory rights you have under local law.

You can request a refund through Paddle buyer help at paddle.net. You can also email hello@getfoldout.comwith the purchase email and receipt details, and we'll help route the request. If Paddle issues a refund, access tied to that purchase may be revoked.

Questions

Anything about billing, cancellation, or a refund: hello@getfoldout.com. We aim to reply within 2 business days.